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服務(wù)支持

質(zhì)保服務(wù)

產(chǎn)品質(zhì)保3年（部分產(chǎn)品除外，請(qǐng)預(yù)先咨詢），質(zhì)保期內(nèi)產(chǎn)品發(fā)生非人為性損壞故障，由“容祥安照明”負(fù)責(zé)免費(fèi)維修或更換新品。 Product quality assurance 3 years (except some products, please prior consultation), the warranty period products of artificial damage occurred fault, by "RXA lighting" responsible for free repair or replacement and new products.

免費(fèi)

方案設(shè)計(jì)

為客戶提供針對(duì)性的照明安裝方案、節(jié)能改造方案和預(yù)期節(jié)能效果規(guī)劃，使客戶對(duì)自己的項(xiàng)目一目了然。 To provide specific lighting installation plan, energy-saving reform scheme, installation plan and the expected energy saving effects planning, make their own project be clear at a glance.

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運(yùn)輸服務(wù)

為客戶提供門(mén)到門(mén)運(yùn)輸服務(wù)，無(wú)需客戶擔(dān)心物流環(huán)節(jié)，貨物從“容祥安照明”發(fā)出到客戶要求到達(dá)地點(diǎn)合作運(yùn)輸公司全程監(jiān)控，保證產(chǎn)品安全抵達(dá)入倉(cāng)。 To provide door-to-door transport services, need not worry about customer logistics link, the goods from the "RXA lighting" issued to the customer request to get to site cooperation transportation company process monitoring, ensure product safety arrived in contributions.

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安裝改造

可為客戶提供產(chǎn)品安裝和線路改造服務(wù)，并對(duì)整體照明線路進(jìn)行安全診斷排除不安全隱患。 Provide product installation and alteration service lines, and the integral illume routes for the safety diagnosis eliminate not safe hidden trouble.

付費(fèi)

24h（深圳市內(nèi)）

深圳市客戶質(zhì)保期內(nèi)產(chǎn)品出現(xiàn)使用故障無(wú)法正常照明，報(bào)修后24小時(shí)內(nèi)售后服務(wù)人員上門(mén)檢測(cè)故障排除問(wèn)題，緊急時(shí)更換新品。 Shenzhen customers use the warranty period products appear not normal fault lighting, repair service 24 hours after the after-sales service personnel comes to test troubleshooting problems, emergency change and new products.

免費(fèi)

72h（深圳市外）

深圳市以外客戶質(zhì)保期內(nèi)產(chǎn)品出現(xiàn)使用故障無(wú)法正常照明，報(bào)修后72小時(shí)內(nèi)替代產(chǎn)品到客戶現(xiàn)場(chǎng)，如遇嚴(yán)重問(wèn)題技術(shù)工程師及售后人員現(xiàn)場(chǎng)解決。 Shenzhen outside the warranty period customer products appear normal fault can't use lighting, repair service within 72 hours after alternative products to the customers, such as the case of serious problems technical engineers and after-sales personnel to solve the scene.

免費(fèi)